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Product Maintenance

Our product maintenance teams consistently provide the highest quality in product and technical support to reduce operational costs.

Maintenance

For any product-based organization, the day their product is released into the market is the end of product development activities. However, the fact is that product release isn’t the end; it’s usually the start of a long product maintenance and upgrade cycle. When a product is successfully out in the market, businesses need to begin thinking how to incorporate the feedback that they have received into the next version of the product, to improve the quality, usability, user-friendliness, features and overall value. With the right feedback, businesses can make the right changes to their future products.

TekMindz is a prominent product development company in India that offers high-end product maintenance services by adhering to the service level agreements (SLAs) requirements. We bring to each project a strong methodology for application maintenance, based on customized application maintenance and support methodology and Quality Management System (QMS) as per unique clients’ needs. We have an avid team of certified maintenance experts who endeavor to give you long-term support for both off & on-site maintenance services while including multiple services such as resolving issues, fixing errors in design or implementation, bug tracking and fixing. With guaranteed high-end service levels and timely response, we provide you with enhanced flexibility in addressing special software maintenance and support needs.

Benefits of Product Maintenance

Here are the benefits of product maintenance.

  • It helps reduce the investment of time and effort in customer & issue handling.
  • It helps minimize significant costs of maintaining older versions of the product.
  • It helps effectively continue to maintain the standard of current products.
  • It helps manage substantial efforts during peaks.
  • It helps to focus on nurturing continuous innovation.

The Advantage you get with TekMindz

We, at TekMindz, enable businesses to deliver next-generation products with the product maintenance process. Here’s why you should choose us.

  • There’s no denying that re-engineering from scratch is the most viable option of maintenance support to revise the product. Our re-engineering services aim to transform the outdated software to make it resourceful and address a revolutionary shift in the workforce.
  • We offer product enhancement services for upgrading applications and databases of the existing legacy systems to take the essential benefits of emerging technologies.
  • Our maintenance experts help enterprises in the development of globally-recognized products through specialized localization and globalization services. We take over the responsibility for documents, software and website localization.
  • We constantly monitor your application for optimizing performance, finding and fixing errors & bugs and provide extended support to ensure its long term usability.

Product Maintenance Service Offerings

Software maintenance is an essential phase of software life cycle and most expensive as well. It is important to keep the software up to date to cater to the ever-changing business requirements. TekMindz offers all sorts of maintenance services which can be broadly classified as:

Corrective Maintenance

Fixing of defects encountered during daily operations in the existing system

Adaptive Maintenance

Modification to existing features to meet new requirements of the business

Perfective Maintenance

Refactoring of the code and performance improvement to improve maintainability

Preventive maintenance

Fixing of less probable issues and non-functional deficiencies in the software

Learn Why TekMindz for Product Maintenance

Transformation Inflight

We offer uninterrupted support to make improvements, to change, and to innovate.

Flexibility

We offer services that are highly workable and flexible and hence can be comfortably redesigned based on the needs of our customers.

Cost-effectiveness

The software maintenance and support services provided by TekMindz guarantee complete assurance, responsiveness and value for money while fulfilling the return on investment.

Timely Service

We provide quick and round the clock software assistance - right from providing tech support, to finding solutions to issues about the application, to fixing bugs and errors.

Featured Case Studies

Flexible Designs Leading to Long Term Benefits

Like CSIR, for whom we developed a complete HRMS framework, our other customers too have been able to sustain their services for long term, for more than 5 years, due to the flexibility and support given by us during this period

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